How do I book a vehicle transport?+
Use the Register a Transaction page to submit your pickup and drop-off details. You will receive a confirmation email with a tracking number immediately.
Is my vehicle insured during transport?+
Yes. Every vehicle we move is covered under fully insured transport for the duration of the journey.
How can I track my shipment?+
Enter your tracking number on the Track Shipment page at any time to see the current status of your transaction.
What areas do you cover?+
We cover the whole of the UK through our nationwide network of vetted carriers.
What happens if I am not happy with the vehicle on delivery?+
You have a 10-day inspection window after delivery to review the vehicle against the agreed condition report and raise any concerns.
How do payments work?+
Payments are processed through secure, protected channels, with confirmation issued at each stage of your booking.
How do I contact you?+
Use the Contact page, call us directly, or email us — our details are in the footer of every page.
What types of vehicles can you transport?+
Cars, vans, SUVs, motorbikes, classic and collector cars, and non-runners. Let us know the vehicle type when you register so we can arrange the right carrier.
What if my vehicle is a non-runner?+
That is not a problem — select "Non-Runner" as the vehicle type when registering and our team will arrange suitable equipment for collection.
Do you offer enclosed transport?+
Yes. We offer both open carrier and enclosed transport, with enclosed recommended for high-value or classic vehicles.
Can I choose a preferred collection date?+
Yes, the Register a Transaction form includes an optional preferred collection date. We will confirm the actual window with you once your transaction is registered.
Do you provide a warehouse or collection point?+
Where applicable, our warehouse and collection point details are listed on the Contact page alongside our office address.
Can I cancel after registering a transaction?+
Yes. As a consumer, you generally have a 14-day right to withdraw from a distance contract — see our Terms & Conditions for full details, including what happens once collection has started.
Is my personal data kept secure?+
Yes. We handle your personal data in line with UK/EU data protection law (GDPR) — see our Privacy Policy for full details on what we collect and your rights.
Do you have customer reviews?+
Yes — real reviews from our customers are shown on the How It Works page.
